Contact Customer Service

All inquiries are answered by a real person within one business day.


Email: [email protected]
Text: (618) 248-7283

Call: (618) CITRATE | (618) 248-7283
Monday-Friday | 9-4pm EST

Due to high call volume, text and email support requests are resolved the fastest.

Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

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Attention: Shipping is delayed

We are processing orders on-time but all shipping carriers including USPS and UPS are delayed due to unprecedented increases in holiday shipping and Covid closures.

Check your email for tracking details on your latest order. (If you did not recieve a tracking email please check your spam folder)

Please contact us if it has been more than 10 days since your order has shipped.